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cbaj Privacy Policy

Your privacy matters to cbaj. This policy explains exactly what personal data cbaj collects when you use the platform, how that data is used, who it may be shared with, and what rights you have over your own information.

Last updated: January 2025

How cbaj Protects Your Data

These cards cover the key points of the cbaj Privacy Policy. The full policy is below — please read it carefully before using the platform.

Data Is Stored Securely

All personal data collected by cbaj is stored using industry-standard encryption. Your account details, payment information, and transaction history are protected against unauthorised access at every level of the cbaj infrastructure.

No Data Sold to Third Parties

cbaj does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process payments, and comply with legal obligations — nothing else.

You Control Your Data

cbaj players have the right to access, correct, or request deletion of their personal data at any time. Contact the cbaj support team to make a data request. cbaj will respond within a reasonable timeframe and without charge.

Payment Data Is Protected

cbaj does not store full bKash, Nagad, or Rocket account credentials on its servers. Payment processing is handled through secure channels and cbaj only retains the minimum transaction data required for account management and fraud prevention.

Cookies Used Responsibly

cbaj uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. cbaj does not use cookies to track your activity on other websites. You can manage cookie settings in your browser at any time.

Communication on Your Terms

cbaj may send you account-related notifications and promotional messages. You can opt out of promotional communications at any time by contacting cbaj support. Account-critical messages — such as withdrawal confirmations — cannot be disabled.


1 Introduction

This Privacy Policy explains how cbaj ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players who use the cbaj platform at cbaj.live. It applies to all players regardless of whether they access cbaj via the website or the cbaj Android app.

cbaj is committed to handling your personal data responsibly and transparently. We collect only the data we genuinely need to operate the platform, process your transactions, and keep your account secure. We do not collect data for the sake of it, and we do not sell your information to anyone.

By registering a cbaj account or using the cbaj platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how cbaj handles personal data, please do not register or continue using the platform. If you have questions, contact the cbaj support team before registering.

Short version: cbaj collects the data it needs to run your account and process your payments. It stores that data securely, doesn't sell it, and gives you control over it. The full details are below.

2 Data We Collect

cbaj collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the cbaj website or app, and from third-party payment providers when you make a deposit or withdrawal.

Category Examples How Collected
Account Data Name, phone number, date of birth, password (hashed) Provided by you at registration
Identity Verification National ID, photo ID, selfie (when requested) Provided by you when cbaj requests verification
Transaction Data Deposit amounts, withdrawal amounts, payment method type, timestamps Generated automatically when you transact
Gaming Activity Games played, bets placed, outcomes, session duration Generated automatically during gameplay
Device and Technical Data IP address, device type, browser type, operating system Collected automatically when you access cbaj
Communications Support chat messages, emails sent to cbaj Provided by you when you contact support

cbaj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

cbaj uses the personal data it collects for the following purposes:

  • Account management: To create and maintain your cbaj account, verify your identity, and keep your account secure.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to verify that payment methods belong to you.
  • Platform operation: To deliver the cbaj games and services you use, including Crash, Dreams of Macao, Monster Hi-Lo, Tennis, Bet, Double Fortune, and Ice and Fire.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the cbaj bonus system.
  • Responsible gaming: To monitor gaming activity and identify players who may need support, in line with cbaj's responsible gaming commitments.
  • Customer support: To respond to your enquiries and resolve issues with your cbaj account.
  • Platform improvement: To understand how cbaj is used and to improve the platform's performance, design, and game selection.
  • Marketing communications: To send you promotional offers and bonus notifications, where you have not opted out.
  • Legal compliance: To comply with applicable laws and respond to lawful requests from regulatory authorities.

cbaj does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by fraud prevention or legal compliance obligations.

4 Legal Basis for Processing

cbaj processes your personal data on the following legal grounds depending on the purpose of processing:

  • Contract performance: Processing necessary to operate your cbaj account and deliver the services you have signed up for.
  • Legal obligation: Processing required to comply with anti-money laundering laws, age verification requirements, and other applicable regulations.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have given consent. You may withdraw consent at any time by contacting cbaj support.

5 Data Sharing

cbaj does not sell, rent, or trade your personal data to third parties for commercial purposes. cbaj may share your data with the following categories of recipients only where necessary:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: Where cbaj uses a third-party service to verify your identity documents, that provider will receive the data you submit for verification.
  • Technology providers: cbaj uses third-party services for hosting, analytics, and customer support tools. These providers process data on cbaj's behalf and are contractually required to protect it.
  • Regulatory and law enforcement authorities: cbaj will disclose personal data to authorities where required by law, court order, or to prevent fraud and financial crime.

Important: cbaj will never share your personal data with advertisers, data brokers, or any third party for the purpose of targeting you with advertising outside the cbaj platform.

6 Payment Data

When you make a deposit or withdrawal on cbaj using bKash, Nagad, or Rocket, the transaction is processed directly through that payment provider's secure system. cbaj does not store your full mobile banking credentials or PIN on its servers.

cbaj retains transaction records — including amounts, timestamps, and the type of payment method used — for account management, fraud prevention, and legal compliance purposes. These records are stored securely and are accessible only to authorised cbaj staff.

  • cbaj may ask you to confirm ownership of a payment method before processing a withdrawal. This is a standard anti-fraud measure.
  • Transaction records are retained for a minimum of five years in line with financial record-keeping obligations.
  • If you believe an unauthorised transaction has occurred on your cbaj account, contact support immediately.

7 Cookies and Tracking

cbaj uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help cbaj recognise you, keep you logged in, and understand how the platform is being used.

cbaj uses the following types of cookies:

  • Essential cookies: Required for the cbaj platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options on cbaj.
  • Analytics cookies: Help cbaj understand how players use the platform — which games are most popular, where players encounter issues, and how navigation flows. This data is aggregated and not linked to individual players.

cbaj does not use third-party advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use the cbaj platform.

8 Data Retention

cbaj retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:

  • Account data: Retained for the duration of your account and for five years after account closure.
  • Transaction records: Retained for a minimum of five years from the date of the transaction.
  • Identity verification documents: Retained for five years after account closure or as required by applicable law.
  • Support communications: Retained for two years from the date of the last communication.
  • Gaming activity logs: Retained for two years from the date of the activity.

After the applicable retention period, cbaj will securely delete or anonymise your personal data. Where data is anonymised, it may be retained indefinitely for statistical and platform improvement purposes.

9 Your Rights

As a cbaj player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the cbaj support team. cbaj will respond within 30 days and will not charge a fee for reasonable requests.

  • Right of access: You can request a copy of the personal data cbaj holds about you.
  • Right to rectification: You can ask cbaj to correct inaccurate or incomplete personal data.
  • Right to erasure: You can request that cbaj delete your personal data, subject to legal retention obligations.
  • Right to restrict processing: You can ask cbaj to limit how it uses your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to object: You can object to processing based on legitimate interests, including direct marketing.

Note: Some rights may be limited where cbaj has a legal obligation to retain data or where exercising the right would conflict with fraud prevention or responsible gaming obligations.

10 Children's Privacy

cbaj is strictly for adults aged 18 and over. cbaj does not knowingly collect personal data from anyone under the age of 18. If cbaj discovers that a player has registered while under 18, the account will be closed immediately and any deposits returned after verification.

If you believe a minor has registered on cbaj, please contact the support team immediately with details so the account can be investigated and closed promptly.

11 Security Measures

cbaj takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These include:

  • Encryption of data in transit using TLS (Transport Layer Security).
  • Encryption of sensitive data at rest on cbaj servers.
  • Access controls ensuring only authorised cbaj staff can access personal data.
  • Regular security reviews and monitoring of the cbaj platform infrastructure.
  • Hashed storage of account passwords — cbaj staff cannot see your password in plain text.

While cbaj takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your cbaj account and never share your login credentials with anyone.

If cbaj becomes aware of a data breach that is likely to affect your rights, cbaj will notify affected players as required by applicable law.

12 Changes to This Policy

cbaj may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data handling practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes, cbaj will make reasonable efforts to notify players via the contact details registered on their account. Continued use of the cbaj platform after an updated policy is published constitutes acceptance of the changes. It is your responsibility to check this page periodically.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how cbaj handles your personal data, please get in touch with the cbaj support team:

cbaj aims to respond to all privacy-related enquiries within 30 days. For complex data requests, cbaj may request proof of identity before processing the request to ensure your data is not disclosed to an unauthorised person.

Your Data Is Safe. Now Let's Play.

cbaj is built for Bangladesh players who want fast bKash payments, fair certified games, and a platform that respects their privacy. Register in under two minutes.

18+ only. Please play responsibly. Gambling involves risk.